Animal-Related (D115) IRS Verified DX Registered 990 on File

JOHN BALL ZOO

EIN: 38-6076879 · GRAND RAPIDS, MI 49504-6100 · United States · FY 2024 Data

3 out of 5 57 / 100 Based on 2+ years of filings

Financial strength (30%) 78/100

Reliability (20%) 55/100

Effectiveness (25%) 88/100

Impact (25%) No data yet

Financial data: FY 2024 · Scored 9/13/2026

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Financial Overview — FY 2024

$37.3M

Total Revenue

$33.8M

Total Expenses

$26.3M

Net Assets

631

Employees

Revenue Sources

Expense Breakdown

Program Expense Ratio 89.4%

Fundraising Efficiency 554.0%

Operating Reserve 9.36x

Liability-to-Asset 26.6%

Revenue Diversification 46.6%

Executive Compensation $1.7M

Compared with Peers

FY 2024

Compared with 157 similar organizations (United States, Animal-Related, $10M–$100M in expenses), FY 2024.

This organization Middle half of peers (P25–P75) Peer median

Ratio	This org	Peer median	Position (P10 → P90)
Program expense ratio Program expenses / total expenses · higher is better	89.4%	82.1%	P10P90	Top quarter
Admin expense ratio Management and general / total expenses · lower is better	7.7%	9.4%	P10P90	Above median
Fundraising expense ratio Fundraising expenses / total expenses · lower is better	2.9%	6.1%	P10P90	Top quarter
Fundraising efficiency Fundraising expenses / gross fundraising income · lower is better	554.0%	534.4%	P10P90	Below median
Operating reserve Months of expenses covered by net assets · higher is better	9.4 mo	23.7 mo	P10P90	Bottom quarter
Liabilities to assets Total liabilities / total assets · lower is better	26.6%	9.2%	P10P90	Bottom quarter
Revenue concentration Share of revenue from the largest source · lower is better	46.6%	71.2%	P10P90	Top quarter
Revenue growth Year over year revenue growth	54.6%	8.4%	P10P90
Expense growth Year over year expense growth	45.0%	8.4%	P10P90
Surplus margin Surplus as a share of revenue	9.6%	5.2%	P10P90

Financial History

Year	Revenue	Expenses	Net Assets	Program %	Staff
2024	$37.3M	$33.8M	$26.3M	89.4%	631
2023	$24.2M	$23.3M	$22.3M	78.6%	554
2022	$17.4M	$17.7M	$21.0M	71.1%	475
2021	$22.6M	$13.7M	N/A	—	437

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Organization Details

EIN: 38-6076879
State: MI
City: GRAND RAPIDS
ZIP: 49504-6100
Classification: D115
Category: Animal-Related
Rating: 3★
Coverage: A
Last Updated: Aug 2026
IRS Ruling Year: 1891
Foundation Code: 16
Form 990: On File

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CharityAI™ rates charities from 0 to 100 using public filings (IRS Form 990 and the equivalent registries outside the US) together with the information the charity itself provides on DonationX. Ratings are recalculated every quarter, without human bias, and shown as stars.

Four pillars

Financial strength30%

Program expense ratio, fundraising efficiency, operating reserves, liabilities and revenue diversification, compared with similar organizations.

Reliability20%

Standing with the registry, filing history, verification and how complete the profile is.

Effectiveness25%

How much goes to programs and how consistently the organization delivers them.

Impact25%

The outcomes the charity reports on DonationX: people served, cost per service and results.

Stars

★★★★★ 80–100 ★★★★☆ 60–79 ★★★☆☆ 40–59 ★★☆☆☆ 20–39 ★☆☆☆☆ 1–19

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The coverage grade (A to D) says how much filing data the score rests on; NONE means there is not enough to rate.
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