Community Improvement (S192) IRS Verified DX Registered 990 on File

TOOLBANK USA INC

EIN: 27-1602981 · CHARLOTTE, NC 28203-4965 · United States · FY 2023 Data

3 out of 5 59 / 100 Based on 2+ years of filings

Financial strength (30%) 95/100

Reliability (20%) 50/100

Effectiveness (25%) 81/100

Impact (25%) No data yet

Financial data: FY 2023 · Scored 9/13/2026

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Mission Statement

Serving Charlotte-area nonprofits, churches, schools and community groups by providing tools for pennies on the dollar to encourage volunteerism in our community.

Financial Overview — FY 2023

$401K

Total Revenue

$321K

Total Expenses

$534K

Net Assets

Employees

Revenue Sources

Expense Breakdown

Program Expense Ratio 88.1%

Fundraising Efficiency N/A

Operating Reserve 19.97x

Liability-to-Asset 0.8%

Revenue Diversification 55.0%

Executive Compensation $83K

Compared with Peers

FY 2023

Compared with 5,777 similar organizations (United States, Community Improvement, $100K–$1M in expenses), FY 2023.

This organization Middle half of peers (P25–P75) Peer median

Ratio	This org	Peer median	Position (P10 → P90)
Program expense ratio Program expenses / total expenses · higher is better	88.1%	84.1%	P10P90	Above median
Admin expense ratio Management and general / total expenses · lower is better	8.4%	12.7%	P10P90	Above median
Fundraising expense ratio Fundraising expenses / total expenses · lower is better	3.6%	0.0%	P10P90	Bottom quarter
Operating reserve Months of expenses covered by net assets · higher is better	20.0 mo	11.1 mo	P10P90	Above median
Liabilities to assets Total liabilities / total assets · lower is better	0.8%	3.6%	P10P90	Above median
Revenue concentration Share of revenue from the largest source · lower is better	55.0%	93.2%	P10P90	Top quarter
Revenue growth Year over year revenue growth	22.2%	7.5%	P10P90
Expense growth Year over year expense growth	-11.4%	13.2%	P10P90
Surplus margin Surplus as a share of revenue	19.9%	2.7%	P10P90

Financial History

Year	Revenue	Expenses	Net Assets	Program %	Staff
2023	$401K	$321K	$534K	88.1%	9
2022	$328K	$362K	$454K	87.0%	6
2021	$385K	$250K	N/A	—	2

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Organization Details

EIN: 27-1602981
State: NC
City: CHARLOTTE
ZIP: 28203-4965
Classification: S192
Category: Community Improvement
Rating: 3★
Coverage: A
Last Updated: Aug 2026
IRS Ruling Year: 2011
Foundation Code: 15
Form 990: On File

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CharityAI™ rates charities from 0 to 100 using public filings (IRS Form 990 and the equivalent registries outside the US) together with the information the charity itself provides on DonationX. Ratings are recalculated every quarter, without human bias, and shown as stars.

Four pillars

Financial strength30%

Program expense ratio, fundraising efficiency, operating reserves, liabilities and revenue diversification, compared with similar organizations.

Reliability20%

Standing with the registry, filing history, verification and how complete the profile is.

Effectiveness25%

How much goes to programs and how consistently the organization delivers them.

Impact25%

The outcomes the charity reports on DonationX: people served, cost per service and results.

Stars

★★★★★ 80–100 ★★★★☆ 60–79 ★★★☆☆ 40–59 ★★☆☆☆ 20–39 ★☆☆☆☆ 1–19

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The coverage grade (A to D) says how much filing data the score rests on; NONE means there is not enough to rate.
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"Compared with peers" places the charity's key ratios against organizations of the same country, sector and size.

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