NEW ENGLAND LIFE FLIGHT INC
Mission Statement
Boston MedFlight is dedicated to providing critical care transport to the most critically ill and injured patients in Massachusetts, New England, and beyond. Our mission is to save lives by delivering ICU-level care en route to tertiary hospitals, ensuring that patients receive urgently needed highly specialized medical attention without delay. We are committed to clinical excellence and the safety and well-being of our patients during their most vulnerable moments, and treat all patients with compassion, regardless of their ability to pay. Since 1985, Boston MedFlight has transported over 100,000 patients and annually provides over $7 million in unreimbursed care to those with little or no medical insurance. Our patients range from premature neonates to centenarians, come from over 200 cities and towns, and are experiencing trauma, stroke, cardiac arrest, respiratory failure, and premature birth. We operate 24/7 with highly skilled medical teams, our own fleet of mobile ICU helicopters, jet, and ground vehicles, a regional communications command center, and state-of-the-art medical equipment. To improve patient outcomes and interagency efforts, we conduct research, hands-on medical education, and emergency response trainings for EMS, first responders, and hospital staff in the communities we serve.
Financial Overview — FY 2025
Compared with Peers
FY 2025| Ratio | This org | Peer median | Position (P10 → P90) | |
|---|---|---|---|---|
|
Program expense ratio
Program expenses / total expenses
· higher is better
|
88.6% | 84.3% |
P10P90
|
Above median |
|
Admin expense ratio
Management and general / total expenses
· lower is better
|
9.8% | 14.8% |
P10P90
|
Top quarter |
|
Fundraising expense ratio
Fundraising expenses / total expenses
· lower is better
|
1.7% | 0.0% |
P10P90
|
Bottom quarter |
|
Fundraising efficiency
Fundraising expenses / gross fundraising income
· lower is better
|
4347.8% | 306.4% |
P10P90
|
Bottom quarter |
|
Operating reserve
Months of expenses covered by net assets
· higher is better
|
12.1 mo | 7.7 mo |
P10P90
|
Above median |
|
Liabilities to assets
Total liabilities / total assets
· lower is better
|
51.3% | 27.1% |
P10P90
|
Bottom quarter |
|
Revenue concentration
Share of revenue from the largest source
· lower is better
|
84.5% | 85.5% |
P10P90
|
Above median |
|
Revenue growth
Year over year revenue growth
|
11.3% | 7.1% |
P10P90
|
|
|
Expense growth
Year over year expense growth
|
8.1% | 6.7% |
P10P90
|
|
|
Surplus margin
Surplus as a share of revenue
|
3.4% | 2.7% |
P10P90
|
Impact
1 program| Outcome / Program | People Served | Cost / Service | # Completed | Duration |
|---|---|---|---|---|
| Saved life, improved patient outcome, improved long-term health | 6,001 | $9,500.00 | — | Lifetime |
Financial History
| Year | Revenue | Expenses | Net Assets | Program % | Staff |
|---|---|---|---|---|---|
| 2025 | $62.9M | $60.8M | $61.5M | 88.6% | 232 |
| 2024 | $56.5M | $56.2M | N/A | — | 201 |
| 2023 | $51.4M | $46.2M | $56.7M | 88.7% | 194 |
| 2022 | $52.8M | $41.8M | $51.2M | 88.0% | 190 |
| 2021 | $44.6M | $38.3M | N/A | — | 178 |
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